http://firealarmmarketing.com/2010/01/14/right-and-wrong-wall-st-bonuses-and-reputation/ Tactical. Practical. Strategic. Tue, 24 Apr 2012 16:37:47 +0000 hourly 1 http://wordpress.org/?v=3.1.2 http://firealarmmarketing.com/2010/01/14/right-and-wrong-wall-st-bonuses-and-reputation/#comment-343 Kristin Dziadul Fri, 05 Feb 2010 20:51:03 +0000 http://firealarmmarketing.com/?p=1835#comment-343 It is never a good idea to ignore the public. This could be one of the worst ways for a company to handle criticism or negative feedback. Yes, people are going to talk both good and bad about you, but you must be ready to talk back. By interacting with those who spoke negatively about you, it shows that you are ready and able to back up your claims and take action to correct it. This can then produce positive buzz that you are responding to customer complaints and making your business operations better. It is never a good idea to ignore the public. This could be one of the worst ways for a company to handle criticism or negative feedback. Yes, people are going to talk both good and bad about you, but you must be ready to talk back. By interacting with those who spoke negatively about you, it shows that you are ready and able to back up your claims and take action to correct it. This can then produce positive buzz that you are responding to customer complaints and making your business operations better.

]]>